Service

Home / Service
Hangzhou Aotuo Mechanical and Electrical Co., Ltd. Hangzhou Aotuo Mechanical and Electrical Co., Ltd.
Professional Service Team

Excellent Technology

Aotuo has a strong research and development team that integrates professional categories such as process, steel structure, machinery, hydraulic, automation, IT, etc., with rich experience and innovative capabilities. It has focused on the research and development of screw ship unloader technology for 20 years, dry bulk material loading and unloading operations towards safety, efficiency, environmental protection, and intelligence. The enterprise has established a provincial-level research and development center and is a national high-tech enterprise. Currently, it has over 100 valid patents and software copyrights,13 provincial-level scientific research achievements, and is responsible for drafting multiple industry and group standards such as JC/T 2575" Bulk Cement Screw Ship Unloader".

Professional Service Team

Quality Production

The enterprise has an A-level production workshop of 14000 square meters, equipped with advanced testing equipment, and a production team with exquisite craftsmanship and skilled technology. It surely promotes lean quality and standardized management and has obtained certificates for quality management systems, environmental management systems, and occupational health and safety management systems. It has been awarded the title of "Safety Production Standardization Third Level Enterprise".

Professional Service Team

Gold Services

Enterprises are dedicated to creating the" golden business card" of AOTUO service and providing high-quality one-on-one customer service to customers. The footprint of the installation, after-sales, operation, and maintenance service personnel goes east along the Yangtze River, from the riverside wharf to the seaport, and along the" Belt and Road "route, gradually establishing a global service system, creatinine integrated and intelligent service of "all-round, full process, full link", achieve1-hour response, 6-hour solution, and pursue customer satisfaction.

Autuo's Service

Respect customer needs, realize customer value, leverage Alto's energy,
and create a "4S" star-rated service in the engineering field.

  • One-Stop Service

    The project provides one-stop considerate and efficient service from the whole process of scheme consultation, scheme design, scheme implementation, and after-sales service so that you can trust to hand over the project to AOTUO.

  • 24/7 Service

    Provide 24/7 technical services, the national free service hotline: 400-826-9568, 24 hours a day to serve you.

  • Full Service

    Comprehensive engineering design, process, machinery, electrical, structural, production, and quality inspection in six professional areas to ensure project quality.

  • Full Network Service

    Create a sound national sales and service network with the regional marketing center as the core.

  • Personalized Service

    We will what we are familiar with, combine our specialties with the needs of our customers, initiate customization based on standardization, and provide the better solutions for all kinds of customers.

  • Honest Service

    For all kinds of service requirements, ensure a positive response within 8 hours, within 24 hours depending on actual needs to send relevant personnel to the scene to provide quality services.

  • Specialized Service

    We have established a sound technical and after-sales service management system completed after-sales service procedures and set up a special after-sales service department. Senior professional engineers provide professional services such as scheme interpretation, technical disclosure, technical training, technical guidance, etc.

  • Value-added Services

    Providing value-added service consultation; Establishing regular and irregular inspection, patrol inspection, and early warning mechanisms; Setting up customer return visits and satisfaction survey mechanisms; Ensuring the long-term and timely supply of spare parts.

Hangzhou Aotuo Mechanical and Electrical Co., Ltd.
Autuo's Service

The Integrated Predictive Maintenance Platform

AOTUO has been focusing on screw ship unloaders for 20 years, has rich experience in the dry bulk material port transit equipment industry, and has led the drafting of a number of industry and group standards.

  • 01

    The Online Fault Diagnosis System

  • 02

    Predictive Analysis

  • 03

    Online Diagnos

  • 04

    Efficient After-sales Service

  • 05

    Cost Saving

  • 06

    “Customized” One-On-One Design Service

  • Intelligent

  • Efficient

  • Environmentally Friendly

  • Safe

Contact Us

Get In Touch

Under the guidance of the "Belt and Road" strategy, AOTUO implements a global layout and actively develops the international market. AOTUO is gradually establishing sales and service systems in countries and regions along the Belt and Road, allowing overseas countries to experience and share high-end equipment and services made in China.